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NEW

Help2Collect Community Support Programme

Providing essential pre-loved items to families in need through a fair, structured and transparent selection process.

A mother and child with pre-loved items — bike, toys and buggy

Free Pre-Loved Items

Essential items for families in need

Fair & Transparent

Applications assessed using a fair scoring system

Safe & Secure

Your information is handled in line with UK GDPR

Stronger Together

Supporting local families and building stronger communities

We help families by redistributing donated items such as bicycles, buggies, toys and essential household goods. All applications are reviewed using a structured scoring system to ensure fairness and consistency. Submitting an application does not guarantee selection.

How It Works

  1. View this week's available items below.
  2. Submit an application form.
  3. Applications are reviewed using a fair scoring system.
  4. The highest priority cases are selected.
  5. Successful applicants are contacted directly.

Selection Criteria

Applications are assessed using a fair scoring system. We do not select based on emotional stories or writing style. We look at:

  • Household need level
  • Number of dependants
  • Urgency of the situation
  • Vulnerability factors
  • Impact of the requested item

All decisions are final and based on structured assessment.

This Week's Available Items

Items change regularly — check back to see what's currently available.

Free Children’s Books & STEM Toy 📚🤖

Free Children’s Books & STEM Toy 📚🤖

A lovely gift bundle including a selection of Diary of a Wimpy Kid books and a SlitherBot STEM educational toy, suitable for children approximately 8–12 years old who enjoy reading, creativity and learning through play.

Babylo Grey Bedside Cot  0-6 months

Babylo Grey Bedside Cot 0-6 months

Babylo Grey Bedside Cot / Co-Sleeper – a practical bedside cot designed to keep your baby safely close during the first months. It features breathable mesh sides for good airflow and visibility, with an adjustable-height frame to suit different bed heights. Compact and practical for everyday use. Suitable age: generally from birth up to around 6 months, or until baby can sit, kneel or pull themselves up independently. Hygiene advice: We strongly recommend washing the removable textile/fabric parts before use. The fabric sections unzip easily and can be removed for washing.

Kinderkraft 3-in-1 Scooter with Seat

Kinderkraft 3-in-1 Scooter with Seat

Kinderkraft 3-in-1 Scooter with Seat – a practical children’s scooter that can be used in different stages as your child grows. It features a wide non-slip footboard, three-wheel design for added stability, adjustable handlebar and a removable seat so younger children can ride seated before progressing to a standard standing scooter. The front wheels light up while the scooter is moving, making it extra fun and visible for children. Condition: Pre-loved and offered free of charge to a family in need through our Community Support Programme. We recommend checking all fittings, wheels and the handlebar before use and supervising children while riding.Suitable age: approximately 2 years and above. Younger children can use the seat function, then progress to standing scooter mode as their balance and confidence improve. Adult supervision and protective equipment are recommended.

ZURU Sparkle Girlz Princess Party Palace – 22 Piece Playset

ZURU Sparkle Girlz Princess Party Palace – 22 Piece Playset

A colourful princess castle playset with multiple towers, rooms and accessories for imaginative play. The set includes a Sparkle Girlz princess doll together with furniture and accessories to create different play scenes around the palace. Contents: 22 pieces Suitable age: 3 years+ Condition: Pre-loved and offered free of charge to a family in need through our Community Support Programme. Please note: contains small parts, so it is not suitable for children under 3 years old.

Area Coverage

The Community Support Programme is currently available only in selected areas and does not cover the whole of the United Kingdom.

Before applying, please check whether your postcode falls within one of our supported areas. Applications received from postcodes outside our coverage area cannot be considered.

Check Your Postcode

Enter your postcode to see if the programme covers your area.

Your postcode will only be used to check eligibility.

Apply for Support

Please provide accurate information about your situation and the item you need.