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NEW

Help2Collect Community Support Programme

Providing essential pre-loved items to families in need through a fair, structured and transparent selection process.

Apply for Support
A mother and child with pre-loved items — bike, toys and buggy

Free Pre-Loved Items

Essential items for families in need

Fair & Transparent

Applications assessed using a fair scoring system

Safe & Secure

Your information is handled in line with UK GDPR

Stronger Together

Supporting local families and building stronger communities

We help families by redistributing donated items such as bicycles, buggies, toys and essential household goods. All applications are reviewed using a structured scoring system to ensure fairness and consistency. Submitting an application does not guarantee selection.

How It Works

  1. View this week's available items below.
  2. Submit an application form.
  3. Applications are reviewed using a fair scoring system.
  4. The highest priority cases are selected.
  5. Successful applicants are contacted directly.

Selection Criteria

Applications are assessed using a fair scoring system. We do not select based on emotional stories or writing style. We look at:

  • Household need level
  • Number of dependants
  • Urgency of the situation
  • Vulnerability factors
  • Impact of the requested item

All decisions are final and based on structured assessment.

This Week's Available Items

Items change regularly — check back to see what's currently available.

No items are listed right now. Please check back soon.

Area Coverage

The Community Support Programme is currently available only in selected areas and does not cover the whole of the United Kingdom.

Before applying, please check whether your postcode falls within one of our supported areas. Applications received from postcodes outside our coverage area cannot be considered.

Check Your Postcode

Enter your postcode to see if the programme covers your area.

Your postcode will only be used to check eligibility.

Apply for Support

Please provide accurate information about your situation and the item you need.